Zero deposit

A zero deposit policy exists as an alternative to the traditional security deposit, it also provides landlords with the same cover and protection.

Client money protection is provided by propertymark. Redress through the property ombudsman scheme.

Zero deposits

A zero deposit policy exists as an alternative to the traditional security deposit, it also provides landlords with the same cover and protection.

However, from 1 st june as part of the tenant fee act 2019, the government are bringing in a five week deposit cap for all tenancies with annual rent of less than £50k. Zero deposit will still be able to offer six weeks cover to the landlord even after the five week cap has become law.

Why landlords should consider zero deposits

1. Speed up the rental process

Zero deposits reduce the upfront cost of renting for tenants, meaning they no longer have to wait for payday to move in, speeding up the process and decreasing the chance of void periods.

2. Provides security and protection

With a zero deposit policy, you are provided with the same cover as a 6-week tenancy deposit. Plus, the policy is backed and underwritten by one of the world's largest insurers, munich re.

3. Attract a wider audience

By giving tenants the option not to give a traditional security deposit, you can increase the demand and ensure you find the right tenants.

4. Tenants are still accountable

With this policy, tenants still remain fully accountable for looking after your property and paying their rent. Zero deposit makes the payment to you in the event of a fair claim at the end of the tenancy.

5. Reduces paperwork

As the zero deposit policy is not like a traditional security deposit, it doesn't need to be registered with one of the deposit protection schemes, which ultimately saves you time and money.

How does it all work?

Offer zero deposits

Tell your agent that you want to accept zero deposit on your property and they will talk you through it.

Tenants purchase

The tenant pays one week's rent for a zero deposit policy online and all documents are sent to relevant parties.

Ready to move in

You've now got the same cover as a six week deposit. Your tenants are ready to move into their new home.

Tenancy end

Providing the tenant leaves the property in good condition with no outstanding payments, the policy expires.

Contact your local agent

If you're a your move landlord and would like to start offering the option of zero deposit to potential tenants, find your local branch and get in touch with a your move agent to discuss further. If you're not currently a your move customer but would like to find out more, find a branch local to you and a lettings expert will be available to talk you through zero deposits.

Frequently asked questions about zero deposits

You are covered for any financial loss or damage due to you at the end of the tenancy, as outlined in your assured shorthold tenancy agreement.

The policy is paid for by the tenant and the landlord is the beneficiary of any claim.

Your letting agent will handle end of tenancy matters in the same way they do currently and inform zero deposit of any payments that are due from your tenant.

We always encourage settlement negotiation. Where the tenant disagrees with a claim made, we will assign the case to our expert evaluation partner, the dispute service.

Within two working days, whether agreed with the tenant or awarded by the dispute service.

Not at all. Zero deposits pay approved claims directly to you and pursue the tenants for payments, with financial and credit record penalties if they fail to pay. The claims process, guaranteed by munich re, means that any evidence undergoes expert evaluation with the aim of ensuring a fair outome and zero deposits pay approved claimed within two working days.

Your-move.Co.Uk limited is an appointed representative of PRIMIS (a trading name of first complete limited which is authorised and regulated by the financial conduct authority) for the provision of rent protection and legal expenses insurance only.

Mortgage and protection advice is provided by embrace financial services ltd., and general insurance advice is provided by first2protect limited, each of which are appointed representatives of PRIMIS. Any other product or service offered by your-move.Co.Uk limited may not be the responsibility of PRIMIS and may also not be subject to regulation by the financial conduct authority. The financial conduct authority does not regulate some forms of buy to let mortgages.

We may refer you to recommended providers of ancillary services such as conveyancing, financial services, insurance and surveying. We may receive a commission payment fee or other benefit (known as a referral fee) for recommending their services. You are not under any obligation to use the services of the recommended provider. The ancillary service provider may be an associated company of your move.

^ calls may be recorded and/or monitored for training and/or data protection purposes.

The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.

Client money protection is provided by propertymark. Redress through the property ombudsman scheme.

Your move estate agents are members of the property ombudsman (TPO), there to protect your interests. We abide by the TPO code of conduct.

Freedom
from deposits

Reduce costs

The zero deposit™ guarantee costs the equivalent of one week’s rent (plus a £26 annual admin fee) and replaces your traditional security deposit.

Protected and fair

Zero deposit operates a no deposit rental scheme that is regulated by the FCA and our claims process is designed to give everyone peace of mind.

Designed for you

Getting started with a zero deposit guarantee on your rental is quick and easy. You can even release a deposit within your current tenancy.

What is the zero deposit™️ guarantee for tenants?

The zero deposit guarantee allows you to rent your next home without paying an expensive security deposit, or you can unlock the money you have tied up with an existing deposit.

Our no deposit scheme provides your landlord with more protection than a traditional deposit and only costs you one weeks rent!

How does zero deposit renting work?

Our process is smooth and hassle-free, helping to take the stress out of renting and moving house.

Purchasing a guarantee

You choose to purchase a zero deposit guarantee to replace your security deposit. If you’re already living in your rented property, speak to your agent about beginning the process of releasing your deposit.

The tenancy ends

At the end of the tenancy, if there are no damages or unpaid rent, then the zero deposit guarantee will end and there is no further action required.

Damages or unpaid rent

If there are any damages or unpaid rent at the end of the tenancy, you’ll still be liable to pay for them. Any disputes that can’t be resolved with your landlord will be referred to TDS for adjudication.

How can the zero deposit scheme benefit you?

Whether you’re about to rent a new home or you’ve already moved in, the zero deposit guarantee can help you rent deposit free!

New tenants can use a zero deposit guarantee instead of an expensive cash deposit.

Existing tenants can use a zero deposit™️ guarantee to get their cash deposit back.

At the end of the tenancy, our process ensures that disputes have a fair outcome for everyone, with TDS providing impartial adjudication

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Ready to get started with zero deposit?

To rent without having to pay for a costly security deposit, simply signup and we'll send you an email with everything you need to get started.

Partner agents

We’re rolling out zero deposit across the UK. Find agents offering deposit free renting near you.

Zero deposit

We'll help you get free from deposits

Let us explain how zero deposit works

Cover starting at £5 per month

We'll help you get a decision in minutes

Zero deposit is a no deposit scheme that frees up the cash you would usually pay in when making a traditional cash deposit. Learn how zero deposit works and discover how the no deposit rental option helps you save money, whether you’re a new tenant or mid-way through your tenancy.

What is a zero deposit scheme?

A zero deposit scheme is an alternative to a traditional cash deposit, designed to cut the upfront cost of renting for tenants, whilst providing the same level of protection for landlords. Referencing, check-in and check-out procedures all remain the same, and if there is any damage to the property or unpaid rent, you will need to reimburse the landlord yourself. If you dispute the landlord's claim, you and the landlord will be asked for evidence which will be sent for expert evaluation by the dispute service (TDS).

What does a no deposit option mean for tenants?

A zero deposit guarantee frees up money that would otherwise be paid into a deposit protection scheme and makes renting more affordable for you as a tenant. By opting for a no deposit insurance, you can move in faster, you’ll have less paperwork to deal with and you’ll be able to use the cash that would normally be tied up in a deposit to spend on other things.

What are the benefits of a no deposit option vs. A traditional rent option?

The key benefit of a no deposit option versus a traditional rent deposit is that you don’t have to commit your money to a traditional rent deposit scheme. Purchasing a zero deposit™ guarantee costs just 1 weeks rent and means that you can hold onto the money you saved for your traditional tenancy deposit, leaving you free to spend your cash on the things you need.

How do I know that I can trust zero deposit?

Integrity is one of the core values of our business. Zero deposit guarantees are provided by great lakes insurance SE, which is regulated by the german bundesanstalt für finanzdienstleistungsaufsicht (bafin) and subject to limited regulation by the financial conduct authority and the prudential regulation authority which means there are safeguards in place to help ensure you get a fair and transparent product with no hidden risks.

Where can I find a zero deposit property?

When searching for a rental property on zoopla or rightmove, add "zero deposit" in the keywords section to narrow down your search. Alternatively you could use the property search tool on our website.

Where can I find an agent who uses zero deposit?

We are partnered with the majority of the UK’s top letting agents. This means you can find properties on nearly every high street in the country as well as by searching for the key term zero deposit on zoopla and rightmove.

You can also sign up and access our property search tool, by clicking here and click “get started”.

Why should I use zero deposit, not a cash deposit?

Deposit-free renting is a better way to move home and spend money on the things you love. The zero deposit™ guarantee costs the equivalent of one week’s rent and replaces your traditional security deposit, making renting more affordable.

Why should I use zero deposit, not another provider?

Zero deposit is the UK’s only FCA regulated deposit replacement guarantee provider. This means we must act in a fair and proper way at all times. Businesses that are regulated by the FCA will always be held to the highest standards. Regulation is not something to be scared of as it provides a set of rules and safeguards to ensure that products like ours are sold responsibly. It also means that your landlord is provided with unambiguous and legally binding protection which is not always available with unregulated schemes.

Our insurance partner munich re (the world's second largest reinsurer) backs all of our insurance contracts, this means that you can have confidence that your guarantees will always be honoured and leave your landlords protected. We believe that this is essential given the current economic climate.

Finally our products are covered by the financial services compensation scheme, which means that, in addition to the backing of one of the world’s leading reinsurers, landlords have UK government backing to fall back on should the scheme fail.

How does the zero deposit option work?

Your lettings agent will put you in touch with us and we will send you an online quote. Once you have made a payment equivalent to one week’s rent and provided your direct debit details, copies of the paperwork will be sent to all parties. At the end of the tenancy if the lettings agent finds that you owe rent or have damaged the property, you will need to pay for it yourself. If you dispute the claim, our expert partner, the dispute service (TDS) will be called in to evaluate the evidence and make a judgement.

What tenancies can I use a zero deposit guarantee on?

We cover a range of tenancies where a traditional cash deposit would be needed. These include:

✔️ assured shorthold tenancy (AST) - in england and wales

✔️ private residential tenancy (PRT) - in scotland

✔️ northern irish tenancies

✔️ house of multiple occupancies (HMO) - properties where tenants live in the same house or building under separate tenancy agreements

❌ tenancies for lodgers - where you live with your landlord

❌ tenancies with companies as the tenant - if a company rents the property we can’t cover it

If you are in a house of multiple occupancy, check the type of tenancy that you have. It is likely, for example, to be an AST if you are in england.

Do we all need separate guarantees?

Only one guarantee is needed per assured shorthold tenancy agreement. If you are all on the same tenancy, then only one guarantee is required. However, if you are multiple tenants with separate tenancy agreements, you'll need to pay for separate guarantees.

What are my responsibilities as a tenant?

As a tenant you are responsible for maintaining a good renting relationship with your landlord. This includes paying rent & bills on time, looking after the property and returning it to the landlord in the same condition you found it. By keeping this up, you can avoid or reduce the amount on any claims against you at the end of your tenancy.

How can I find a no deposit property to rent?

Your letting agent must be a zero deposit approved partner and the landlord of your chosen property must be happy to offer you a no deposit scheme as an alternative to a traditional cash deposit. You can find a list of partner agents here. Simply tell your lettings agent that you are interested in no deposit flats or houses and they will show you a list of zero deposit properties available to rent.

What if my landlord doesn't accept a zero deposit guarantee?

If your landlord doesn’t accept the zero deposit scheme, you will need to pay a tenancy deposit into a traditional rent deposit scheme. It’s the landlord’s choice whether to offer deposit free renting, so please check with them before thinking about purchasing a zero deposit guarantee.

How does the zero deposit scheme work with multiple tenants?

The zero deposit scheme works with multiple tenants to make all tenants jointly liable for any financial loss or damage suffered by the landlord. Each person signs the joint zero deposit guarantee and shares the cost of fees. When a tenant moves out, we’ll update your documentation.

Who is eligible to use zero deposit?

Any tenant can use zero deposit if they pass referencing for their share of the rent, or have a guarantor who also passes referencing. Agents must use one of our approved reference providers.

Will zero deposit ever request my password or other security details?

We will never ask for your password or login details. If you receive any request for this information, kindly report it to us at support@zerodeposit.Com

Ensure you do not use a password that can be easily guessed and never use the same password for multiple websites for which you are registered to use. Be minimalist with the amount of personal information you share about yourself online, to help reduce your risk of identity theft and fraud. Always update your computer, tablet and smartphone’s operating system and web browser software. We recommend you use anti-virus software to protect your devices.

Do you offer services to vulnerable customers?

“customer vulnerability” is defined as any personal, social or other factor(s) that may impact your ability to exercise informed decision making, rendering you vulnerable to suggestion and/or impacting your confidence to lend or borrow. Below we have outlined a broad range of vulnerable circumstances and situations including, but not limited to:

Illness/sickness – this could be due to a short-term condition or something of a longer-term nature such as recuperating from medical conditions.

Physical disability – the broad nature of disability encompasses a number of forms including but not limited to: deafness, blindness, and the restriction of limb use or mobility. All of these are factors which may impact your ability to purchase a guarantee through zero deposit.

Bereavement - loss of a partner, relative or close friend may temporarily render you susceptible or vulnerable, something which may impact rational decision making.

Mental capacity - this applies to customers who may suffer from any form of mental incapacity, which again may impact your ability to purchase a guarantee.

We cater to vulnerable customers. If you feel one of the above might be applicable, you can contact us here or call and a member of the team will be able to assist you.

Zero deposit™️ guarantee
landlord FAQ

Zero deposit is a deposit replacement scheme designed to cut the upfront cost of renting, speed up admin processes and reduce void periods. Discover how the zero deposit option works, who pays for it and how it can benefit landlords.

What is a zero deposit scheme?

What does the zero deposit guarantee mean for landlords?

With a zero deposit guarantee, the tenant sign up process will be faster, you could experience fewer void periods and you’ll be covered up to the value of six weeks’ rent for any financial loss or damage caused by your tenants under their assured shorthold tenancy agreement. If there is a dispute, our expert evaluation partner the dispute service (TDS) will be called in to resolve the issue and if the dispute is resolved in your favour, you will be paid within two days.

Why should I offer a zero deposit option on my rental property?

You’ll be able to attract a wider audience of tenants to a zero deposit property and these applicants will be vetted and have passed referencing. With the zero deposit option, tenants pay a fee equivalent to one week’s rent and, as they won’t have to wait to raise the money for a normal cash deposit, they will be able to move in faster. What’s more, the scheme provides better cover than a traditional cash deposit, as it insures you for six weeks rent.

What are the benefits of the zero deposit guarantee over other deposit replacement schemes?

Zero deposit is partnered with munich re, an insurance industry leader. With our deposit replacement scheme, we ask the tenant to pay for their no deposit insurance and the landlord pays nothing. Zero deposit has developed a unique partnership with evaluation service TDS and unlike many other schemes it is protected by the financial services compensation scheme and customers can complain to the financial ombudsman service.

How do I know I can trust zero deposit?

As the UK's leading deposit replacement provider, we've built zero deposit on the principle of making renting easier, faster and fairer. To do this we took the decision to design a product that was regulated by the FCA, protected by the financial services compensation scheme and where we could be held to account by the financial ombudsman service.

We also partnered with the dispute service (TDS) to ensure that both you and your tenants get the same fair and independent award at the end of the tenancy if there is a dispute.

How does the zero deposit option work?

How can I offer the zero deposit option to my tenants?

The zero deposit guarantee can be offered through one of our partner letting agents listed here. If you need help finding a local partner agent or would like us to talk to your existing letting agent about becoming a partner, please get in touch on help@zerodeposit.Com. If you normally collect the deposit yourself, you can offer the no deposit option to your tenant by simply signing up online. Visit our landlords page to learn more about how you can benefit from a zero deposit™️ guarantee.

What is covered by the zero deposit guarantee?

You are covered for financial loss or damage for which your tenants are liable under your assured shorthold tenancy agreement, up to the value of 6 weeks’ rent.

Will a zero deposit guarantee attract a different type of tenant?

The zero deposit guarantee may attract a wider audience of tenants. Your letting agent will still carry out the same checks on tenants to ensure they are suitable and meet the criteria you have agreed with your letting agent prior to them being introduced to zero deposit.

Who can use zero deposit?

Any tenant who has passed referencing from one of our approved reference providers or who has a guarantor who has passed referencing, can be referred for a zero deposit guarantee.

What tenancies are covered?

We cover a range of tenancies where a traditional cash deposit would be needed. These include:

✔️ assured shorthold tenancy (AST) - in england and wales

✔️ private residential tenancy (PRT) - in scotland

✔️ northern irish tenancies

✔️ house of multiple occupancies (HMO) - properties where tenants live in the same house or building under separate tenancy agreements

❌ tenancies for lodgers - where you live with your landlord

❌ tenancies with companies as the tenant - if a company rents the property we can’t cover it

Does zero deposit work on hmos?

Yes, you can offer the choice of a zero deposit guarantee to your tenants if they are in a house of multiple occupancy (HMO). However, bear in mind that - depending on the wording of your tenancy agreement - claims for damage to shared areas of the property may be limited.

Will zero deposit ever request my password or other security details?

We will never ask for your password or login details. If you receive any request for this information, kindly report it to us at support@zerodeposit.Com

My tenant is going ahead with a zero deposit guarantee, do I need to amend my tenancy agreement?

We can help with that. There are two ways that you can amend your tenancy agreement, either you can use standard terms or you can use a side letter. We've sample copies that you can use. However, always make sure that the wording is appropriate for your tenancy and seek legal advice if you aren't sure.

I have a zero deposit guarantee and my tenants are moving out. What do I do?

If all of your tenants are moving out, then you need to let us know the date they're moving (or moved). To do this just email us at support@zerodeposit.Com and we'll take it from there. If you want to make a claim, you need to notify us of that claim within 28 days so that we can contact the tenant and get them to respond. If you try to claim outside of the 28 days we may not be able to help.

I have a zero deposit guarantee and one of my tenants is leaving, the rest are staying. What do I do?

It's important to make sure that when one tenant leaves you tell us about this. If the tenant is no longer responsible for the tenancy then you should let us know and we'll remove them from the tenancy. If you have new tenants joining we can arrange for them to be added to the guarantee.

You've asked for my reference check on the tenants, do I have to provide this?

For any new zero deposit guarantees, yes you do. If you can't provide evidence that a tenant was referenced properly we may have to decline the claim.

I used one of your partners to set up a zero deposit guarantee, but I have switched to another agent who doesn't use you. What do I do?

You don't have to do anything until the end of the tenancy. Once the tenancy has ended let us know. If you then want to make a claim, we can send your or your agent the link and you can submit the claim as you would with a cash deposit.

Can I make zero deposit mandatory?

No. A zero deposit guarantee must always be a choice for your tenants, otherwise you may be in breach of the laws banning tenant fees across the UK.

What are the costs involved?

How much does a zero deposit guarantee cost?

The initial cost of the zero deposit guarantee for the tenant is the equivalent of one week’s rent. The zero deposit guarantee is automatically renewed on an annual basis. On renewal, the tenant also pays an annual administration fee of £26 which covers the cost of managing the zero deposit guarantee. Where there is a change of tenant under an existing assured shorthold tenancy agreement, the agent or the landlord needs to inform us of this. New tenants need to accept the terms and conditions. There is no cost for adding a new tenant.

Who pays for the zero deposit guarantee?

The zero deposit guarantee is paid for by your tenant. The tenant pays zero deposit a non-returnable fee, which is the equivalent of one week’s rent, followed by an annual admin charge of £26 if they remain in your property. Although you will be covered for six weeks rent at the end of the tenancy, there are no associated costs for landlords who offer a zero deposit rental property.

Do I still need to collect a deposit?

No, the zero deposit guarantee replaces the need for a tenancy deposit, giving you effectively the same security and protection but without the hassle of collecting a traditional deposit.

How does the claims process work?

My tenants have left, how do I make a claim?

It's easy! Just give us a call on 0333 200 2541 or email us on claims@zerodeposit.Com and we'll send you the link to our claims portal. Alternatively, if you used one of our partner agents they can tell us the tenancy has ended and we'll investigate the claim from there with our claims portal.

I've submitted my claim to you, now what do I do?

We'll review the information and get in touch with the tenant to see if we can negotiate a settlement. If you have any more evidence that you think might be useful please let us have it as soon as possible. Once the case goes to TDS and a decision is made we won't be able to re-assess the claim.

Are my tenants still liable for any financial loss or damage?

Your tenants remain liable for any financial loss or damage as set out in your assured shorthold tenancy agreement.

What if a claim is challenged by a tenant?

We always encourage settlement by negotiation. Where the tenant disputes a claim, we will ask you and the tenant to provide evidence and we will pass the claim and the evidence to our expert evaluation partner, the dispute service (TDS). TDS will review the claim and determine whether the tenant is liable for any financial loss or damage and, if so, the amount due to you.

If there is a dispute, is an insurance company deciding whether my claim is settled?

No, disputes are assessed by our expert evaluation partner, the dispute service, who operate the longest-running tenancy deposit protection scheme in the UK. They review the evidence and provide a fair and impartial decision.

How quickly do I receive a pay-out if my claim is successful?

If TDS finds a claim is in your favour, we aim to pay within two working days of being informed of TDS’s decision and receiving your bank details.

Are ‘the dispute service’ impartial?

The dispute service (TDS) adjudicators work fairly and impartially. All TDS adjudicators belong to the chartered institute of arbitrators and comply with their adjudicator code of conduct, which is available on the TDS website. The adjudicators make decisions based on the issues in dispute and the evidence provided.

What evidence will I need to provide in the event of a dispute?

We recommend you include the check-in inventory and schedule of condition report and the check-out inventory and schedule of condition report. If you are claiming for rent arrears, you should send a schedule of the rent that has been paid, and the outstanding rent and when it became due. With these documents, you should be able to evidence any property damage or rent arrears for which the tenant is liable. If you would like to submit photos as evidence, they should be dated and of reasonable quality. Our dispute process is the same as with a traditional cash deposit.

How are claims resolved in case of a tenancy with a zero deposit guarantee?

Disputes over claims are resolved through our partnership with the dispute service (TDS), which ensures fair outcomes for landlords and tenants when end of tenancy disputes arise at no deposit rental properties. TDS adjudicators make decisions on the evidence provided, complying with the adjudicator code of conduct, available on the TDS website.

Can I make a claim on my zero deposit if a tenant doesn’t pay rent during the coronavirus outbreak?

We currently know that the government is going to change the rules on repossessions for three months if they are due to coronavirus.

This means you may not be able to end a tenancy by taking a tenant to court. So, just like with a cash deposit, you won’t be able to make a claim on the zero deposit guarantee without ending the tenancy. Remember, though, you’ll be able to speak to your bank about a payment holiday on your buy to let mortgage or your rent indemnity insurer.

If you are thinking about eviction at the end of the tenancy, it is worth bearing in mind that the government is changing the civil procedure rules to include a requirement that landlords attempt out of court settlement once the period has ended. This may mean agreeing to a payment plan with your tenants.

The full details are in the government’s press release:

Fast renting
better protection

Better protected

With most cash deposits capped at five weeks, our six week guarantee gives you more cover.

Attract tenants faster

By reducing the upfront cost of renting, zero deposit speeds up the process and reduces void periods.

Fast payouts

Claims are adjudicated by TDS and landlords receive fair payouts within two working days - removing all of the traditional hassle.

Good for tenants, great for landlords

A zero deposit™ guarantee makes renting better for everyone involved. As a zero deposit landlord, you receive protection equal to a six-week deposit, even after the deposit cap! Tenants can purchase a no deposit guarantee for the equivalent of one week's rent, making renting more affordable. This can help speed up the renting process and reduce void periods. Renting a property using zero deposit does not mean zero responsibility. Tenants remain liable for any damages or rent arrears.

How does it work?

Our process is smooth, simple and secure, making renting better for everyone. We’re here to provide support every step of the way.

A guarantee is purchased

The landlord chooses to use zero deposit. Your tenant(s) then purchase a zero deposit™️ guarantee that gives you protection equivalent to six weeks rent.

The tenancy ends

At the end of the tenancy, if there are no damages or unpaid rent, then the guarantee will end and there is no further action required.

Damages or unpaid rent

If you can’t settle a dispute with your tenants your claim will be sent to TDS for adjudication. Approved claims will be paid to you within two working days.

Protection guaranteed

Zero deposit is partnered with munich re, landlords are protected by the financial services compensation scheme and all customers have access to the financial ombudsman service.

Need to make a claim?

99% of tenancies end without a dispute but we’re prepared when they do. If you’d be owed money with a deposit, you’ll get the exact same from us.

Claims will be adjudicated by TDS, our expert partners. We settle the dispute quickly and fairly - at no cost to you.

Zero deposit landlords receive approved payouts fast; there’s no waiting around for months. Two working days and they’ll have the money.

Tenants are financially liable for damage. We recover our payout costs from tenants directly. Non-payment may impact credit history.

How do I get started?

Becoming a no deposit landlord is smooth and simple. You can offer the choice of a zero deposit guarantee to your tenants directly, or if you have an agent who manages the deposit, you can refer them to us. To get the ball rolling, all you'll need to do is answer a few questions.

Fast renting
better protection

Better protected

With most cash deposits capped at five weeks, our six week guarantee gives you more cover.

Attract tenants faster

By reducing the upfront cost of renting, zero deposit speeds up the process and reduces void periods.

Fast payouts

Claims are adjudicated by TDS and landlords receive fair payouts within two working days - removing all of the traditional hassle.

Good for tenants,

For the cost of just one week’s rent, tenants can purchase a zero deposit guarantee instead of a traditional deposit. It’s win-win, with landlords receiving protection equalling a six-week deposit, even after the deposit cap.
Disputes are adjudicated by TDS, with approved claims paid in just two working days.

How does it work?

Our process is smooth, simple and secure, making renting better for everyone. We’re here to provide support every step of the way.

The landlord chooses to use zero deposit. Your tenant(s) then purchase a zero deposit™️ guarantee that gives you protection equivalent to six weeks rent.

At the end of the tenancy, if there are no damages or unpaid rent, then the guarantee will end and there is no further action required.

If you can’t settle a dispute with your tenants your claim will be sent to TDS for adjudication. Approved claims will be paid to you within two working days.

Partner agents

We’re rolling out zero deposit across the UK. Find agents offering deposit free renting near you.

Need to make a claim?

99% of tenancies end without a disputeᐩᐩ but we’re prepared when they do. If you’d be owed money with a deposit, you’ll get the exact same from us.

Claims will be adjudicated by TDS, our expert partners. We settle the dispute quickly and fairly - at no cost to you.

Landlords receive approved payouts fast; there’s no waiting around for months. Two working days and they’ll have the money.

Tenants are financially liable for damage. We recover our payout costs from tenants directly. Non-payment may impact credit history.

Protection guaranteed

Zero deposit is partnered with munich re, landlords are protected by the financial services compensation scheme and all customers have access to the financial ombudsman service.

How do I get started?

It's smooth and simple to offer the choice of zero deposit to your tenants. To get the ball rolling, all you'll need to do is answer a few questions and we'll get in touch with everything you need.

How to find no deposit houses & flats to rent?

With new furniture to fork out for and the hefty price tag that comes with hiring a removal van, the last thing you’ll want to think about is shelling out for a deposit. After all, it can sometimes take weeks until your existing rental deposit finally lands in your bank account again.

If finances are tight, you could probably do with some help when it comes to the costly process that is a house move.

Have you considered looking into no deposit houses and flats to rent? These are often available with deposit replacement schemes.

Helping drive down the cost of moving house, the zero deposit™ guarantee offers an easy and simple way to save some money. Here’s where to look for a house to rent with no deposit:

Ask around for trusted letting agents

Ready to move? Why not let people know (via your social media profiles, for example) that you’re looking for property to rent through a deposit replacement scheme? It’s surprising how many of your friends and family will have used deposit replacement schemes and they may be able to recommend letting agents that offer it in your area! Our thousands of trusted lettings agents can be found here.

Rent from a private landlord

Sometimes private landlords can be an attractive option. Do your research online, though, and find a reliable private landlord that offers the zero deposit guarantee through a trusted site. If your landlord doesn’t yet offer a zero deposit guarantee, did you know you can refer them to us if they’re yet to sign up? Just point them in this direction.

Often, with deposit replacement schemes, there will be no administration costs to consider – and if there are, they’re likely to be very modest. Hooray for houses to rent with no deposit!

Ready to use a deposit replacement scheme?

That’s where we come in, with our zero deposit guarantee. Our service is set up with renters like you in mind: renters who want to break free from costly deposits. Look for a letting agent or landlord that uses the zero deposit guarantee and you’ll be more than glad you did. Deposit-free renting is a better way to keep your costs down when moving home – just find out how it works by heading here.

No deposit houses to rent are quite easy to find these days. Here are a few trusted agents you can try who offer no deposit houses and flats to rent here in the UK.

Get started and gain some freedom from costly deposits by choosing a zero deposit guarantee when you’re looking for a house to rent. When you save on your deposit, you can put the money to better use: some new furniture, a mini break, maybe even a new car. The possibilities are endless.

Unlocking deposits with zero deposit™

Until recently, the zero deposit guarantee was only available for tenants when they moved property. That’s all changed with the launch of our unlocking deposits service.

Unlocking deposits gives tenants the opportunity to get their deposit cash back mid tenancy or at renewal, whether they are moving or not. It's a great way to free up tenants’ cash, which can be incredibly useful, especially if there is a rent review.

It also helps agents and landlords by freeing them from the new rules limiting cash deposits to 5 weeks by providing them with the equivalent 6 week’s cover, and a new deposit does not need to be lodged with one of the deposit protection schemes, saving time and money. Furthermore, with commission payable on all unlocking deposits sales, it can provide agents with a useful commercial opportunity after the introduction of the tenant fees ban.

All of these benefits come with the zero deposit's fully FCA regulated status, partnership with one of the world’s leading reinsurers, and further protection for customers under the financial services compensation scheme.

We’ve created a simple process for agents to access unlocking deposits:

Agents contact their landlords to inform them the zero deposit guarantee is being offered to tenants who are in their property, giving them the option to opt out if they prefer

Agents then refer any tenants who want to unlock their deposit to zero deposit and at the same time provide them with the AST amendment letter they will need to sign

Once the zero deposit guarantee is purchased the agent releases and refunds the deposit to the tenant

Agents, tenants and landlords are already benefiting from unlocking deposits:

“this is a great new approach and we are in the process of rolling it out to our tenants. It's incredibly easy to promote to our landlords as it removes a lot of the traditional deposit headaches while handing them greater protection. We also like the option as it also takes away an administrative burden from the branch and hands the team time to focus on building this new revenue stream. It's a no-brainer.” paul deveney, director, acorn group

How do agents access unlocking deposits?

Zero deposit

Looking to brighten up your january? Snap up our latest offers to secure your dream holiday, pay zero deposit, and enjoy our peace of mind guarantee. What’s more, you can spread the cost of your holiday with a monthly direct debit plan on all of these great deals.

We’ve made booking our ‘buy now pay monthly’ holidays as simple and secure as possible, so you’re only a few steps away from your perfect adventure with payments that suit you. Once your heart is set on one of our holidays, our direct debit scheme will take care of the rest.

Setting up a direct debit with hays travel is straightforward, and it can be done online. Our team of travel experts are always on hand should you need any guidance when arranging a direct debit, or booking a pay monthly holiday, so please don’t hesitate to get in touch with us.

Find paradise among bali’s crystal clear waterfalls, majestic temples and stunning luxury villas. Embark on a maldives adventure of snorkelling and beach-dwelling, or bag yourself an unforgettable dubai and sri lanka twin-centre. Ease into the caribbean way of life in barbados with its sublime beaches and waterfront cafes. Or why not holiday a bit closer to home– the turquoise seas of santorini and tenerife are waiting.

Our incredible zero deposit offer starts thursday 14 january and ends at midnight on monday 18 january. So no matter your budget, you can securely book a holiday with us today with no upfront cost and peace of mind.

Zero deposit

So, let's see, what we have: A zero deposit policy exists as an alternative to the traditional security deposit, it also provides landlords with the same cover and protection. At zero deposit