How to reverse eWallet payment in 2021, can you cancel ewallet.

Can you cancel ewallet


Image: fnb.Co.Za
source: UGC

  • Select send money then choose ewallet.
  • Insert the mobile phone number of the person you wish to make the transfer to. Double-check to ensure that the digits are correct.
  • Next, select if the app should offer the recipient a PIN or not, then type in the amount you wish to send.
  • Lastly, confirm and submit the transaction.

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How to reverse eWallet payment in 2021, can you cancel ewallet.


How to reverse eWallet payment in 2021, can you cancel ewallet.


How to reverse eWallet payment in 2021, can you cancel ewallet.


How to reverse ewallet payment in 2021?


In this digital era, sending money across the globe has been made so much easier. Ewallet FNB is one of the simplest, efficient, and cheapest ways to transfer cash to friends and family in south africa. The best part is that you can transfer such funds from your bank account to any registered mobile number all over the country and not necessarily another bank account. In addition, the recipient can access the money instantly at any of the FNB atms. But what happens if you make an error with the recipient's mobile phone or bank information? Here is how to reverse ewallet payment in 2021.


How to reverse eWallet payment in 2021, can you cancel ewallet.


Image: canva.Com (modified by author)
source: UGC


Can I reverse ewallet transaction? In case you send money via this option to the wrong recipient, you need to reverse it and resend it to the right person. Therefore, it is essential to know how to reverse such payments, and here is what you ought to do in case you are caught up in such a situation.


How to reverse ewallet transfer?


How do I reverse FNB ewallet when sent to the wrong recipient? You just noticed that the money has gone to the wrong recipient, and cannot help but panic. Do not worry, as there is an alternative to reversing the transaction. The only way to cancel an already complete transaction is to contact FNB call centre and request for the procedure to be done manually from their end. So, how do you contact FNB call centre on how to reverse ewallet sent to the wrong number manually?



  • The FNB ewallet reversal number for cellphone banking is 087 575 9405. Alternatively, you can use the following procedure:



  1. Dial *120*321# on your mobile phone.

  2. Select alternative 4 for "send money".

  3. Next, select alternative 5 for "ewallet reversal".

  4. Select the transaction that you want to reverse.



  • You may also contact the complaints resolution desk via email on care@fnb.Co.Za, or telephone number: 087 575 9408 (option one).


How do I reverse ewallet on FNB app? In case of any inquiries with regards to how to reverse ewallet on app, call 087 575 0362. And for queries on FNB ewallet reversal online, contact 087 575 0000.


Other important details on ewallet reversal


Can you reverse an ewallet transaction? FNB and standard banks permit free money withdrawals at specified retailers. The receiver of the money must know the validity of the ewallet PIN which is normally 30 days for absa and standard bank and 7 days for nedbank. In case the recipient fails to withdraw the cash in the given period, the money is reversed back to the account of the sender.


In case you receive payments wrongly, do not withdraw the cash and the FNB reverse payment will automatically revert to the sender after the PIN expires. The ewallet PIN for FNB is valid for four hours. Upon its expiration, the recipient can opt for FNB ewallet new pin request at any given period by dialing *130*277#.


How long does it take to reverse ewallet?


If you send money to the wrong recipient and call the company's team, the reversal should take up to 4 business days. On the other hand, money is returned to the sender within 15 business days if the recipient's number does not work.


How much does it cost to reverse an ewallet?


Kindly note that you will be charged about R50 as fee to get back the money sent to the wrong number. Also according to FNB, this procedure is not really guaranteed. For a better experience, ensure to double-check the cell phone of the receiver as well as the amount to be sent and this will save you the hassle of making an FNB ewallet reversal. Here is a quick reminder on how to correctly use this platform to send money.


How to correctly send money and avoid reversal inconveniences


How to reverse eWallet payment in 2021, can you cancel ewallet.


Image: fnb.Co.Za
source: UGC


Ewallet FNB is very convenient because one can use it in four different platforms which are mobile banking, ATM, mobile app, or online banking. After selecting your preferred option of making the transfer:



  • Select send money then choose ewallet.

  • Insert the mobile phone number of the person you wish to make the transfer to. Double-check to ensure that the digits are correct.

  • Next, select if the app should offer the recipient a PIN or not, then type in the amount you wish to send.

  • Lastly, confirm and submit the transaction.



The recipient gets an instant message after the money has been deposited into their account. To withdraw the cash, go to any of the nearby FBN ATM or selected retailers.



  • Select FNB card less services in the screen then tap in the ewallet services.

  • Insert your mobile number and press the proceed button.

  • Type in the ATM PIN included in the message received and input the amount you wish to withdraw.

  • After taking the money, ensure that the transaction has completed, or choose ‘cancel’ before departing from the ATM.

  • In case you do not wish to withdraw the money, then you can use your FNB ewallet to purchase airtime, data, and electricity as well as pay for goods and services.



Ewallet account can hold a maximum of R5,000 at any point in time. The limit per day when transferring via the mobile app or online banking is R3,000 while the limit for cellphone banking and atms is R1,500. Additionally, FNB ewallet will only charge you a fee of R10.95 per transaction making it the most affordable way to send money in south africa. Ewallet withdraw fees will vary depending on the amount withdrawn.


With the above guide, you now know how to reverse ewallet payments if you incorrectly send the cash. So, if you make the mistake of sending money to the wrong person, do not panic but simply follow the steps and options to reverse the transaction.


DISCLAIMER: this article is intended for general informational purposes only and does not address individual circumstances. It should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility! We are not responsible for any loss, damages, etc. That may occur if the information contained turns out to be inaccurate/incorrect.




How to reverse ewallet payment in 2021?


In this digital era, sending money across the globe has been made so much easier. Ewallet FNB is one of the simplest, efficient, and cheapest ways to transfer cash to friends and family in south africa. The best part is that you can transfer such funds from your bank account to any registered mobile number all over the country and not necessarily another bank account. In addition, the recipient can access the money instantly at any of the FNB atms. But what happens if you make an error with the recipient's mobile phone or bank information? Here is how to reverse ewallet payment in 2021.


How to reverse eWallet payment in 2021, can you cancel ewallet.


Image: canva.Com (modified by author)
source: UGC


Can I reverse ewallet transaction? In case you send money via this option to the wrong recipient, you need to reverse it and resend it to the right person. Therefore, it is essential to know how to reverse such payments, and here is what you ought to do in case you are caught up in such a situation.


How to reverse ewallet transfer?


How do I reverse FNB ewallet when sent to the wrong recipient? You just noticed that the money has gone to the wrong recipient, and cannot help but panic. Do not worry, as there is an alternative to reversing the transaction. The only way to cancel an already complete transaction is to contact FNB call centre and request for the procedure to be done manually from their end. So, how do you contact FNB call centre on how to reverse ewallet sent to the wrong number manually?



  • The FNB ewallet reversal number for cellphone banking is 087 575 9405. Alternatively, you can use the following procedure:



  1. Dial *120*321# on your mobile phone.

  2. Select alternative 4 for "send money".

  3. Next, select alternative 5 for "ewallet reversal".

  4. Select the transaction that you want to reverse.



  • You may also contact the complaints resolution desk via email on care@fnb.Co.Za, or telephone number: 087 575 9408 (option one).


How do I reverse ewallet on FNB app? In case of any inquiries with regards to how to reverse ewallet on app, call 087 575 0362. And for queries on FNB ewallet reversal online, contact 087 575 0000.


Other important details on ewallet reversal


Can you reverse an ewallet transaction? FNB and standard banks permit free money withdrawals at specified retailers. The receiver of the money must know the validity of the ewallet PIN which is normally 30 days for absa and standard bank and 7 days for nedbank. In case the recipient fails to withdraw the cash in the given period, the money is reversed back to the account of the sender.


In case you receive payments wrongly, do not withdraw the cash and the FNB reverse payment will automatically revert to the sender after the PIN expires. The ewallet PIN for FNB is valid for four hours. Upon its expiration, the recipient can opt for FNB ewallet new pin request at any given period by dialing *130*277#.


How long does it take to reverse ewallet?


If you send money to the wrong recipient and call the company's team, the reversal should take up to 4 business days. On the other hand, money is returned to the sender within 15 business days if the recipient's number does not work.


How much does it cost to reverse an ewallet?


Kindly note that you will be charged about R50 as fee to get back the money sent to the wrong number. Also according to FNB, this procedure is not really guaranteed. For a better experience, ensure to double-check the cell phone of the receiver as well as the amount to be sent and this will save you the hassle of making an FNB ewallet reversal. Here is a quick reminder on how to correctly use this platform to send money.


How to correctly send money and avoid reversal inconveniences


How to reverse eWallet payment in 2021, can you cancel ewallet.


Image: fnb.Co.Za
source: UGC


Ewallet FNB is very convenient because one can use it in four different platforms which are mobile banking, ATM, mobile app, or online banking. After selecting your preferred option of making the transfer:



  • Select send money then choose ewallet.

  • Insert the mobile phone number of the person you wish to make the transfer to. Double-check to ensure that the digits are correct.

  • Next, select if the app should offer the recipient a PIN or not, then type in the amount you wish to send.

  • Lastly, confirm and submit the transaction.



The recipient gets an instant message after the money has been deposited into their account. To withdraw the cash, go to any of the nearby FBN ATM or selected retailers.



  • Select FNB card less services in the screen then tap in the ewallet services.

  • Insert your mobile number and press the proceed button.

  • Type in the ATM PIN included in the message received and input the amount you wish to withdraw.

  • After taking the money, ensure that the transaction has completed, or choose ‘cancel’ before departing from the ATM.

  • In case you do not wish to withdraw the money, then you can use your FNB ewallet to purchase airtime, data, and electricity as well as pay for goods and services.



Ewallet account can hold a maximum of R5,000 at any point in time. The limit per day when transferring via the mobile app or online banking is R3,000 while the limit for cellphone banking and atms is R1,500. Additionally, FNB ewallet will only charge you a fee of R10.95 per transaction making it the most affordable way to send money in south africa. Ewallet withdraw fees will vary depending on the amount withdrawn.


With the above guide, you now know how to reverse ewallet payments if you incorrectly send the cash. So, if you make the mistake of sending money to the wrong person, do not panic but simply follow the steps and options to reverse the transaction.


DISCLAIMER: this article is intended for general informational purposes only and does not address individual circumstances. It should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility! We are not responsible for any loss, damages, etc. That may occur if the information contained turns out to be inaccurate/incorrect.




Ewallet FNB is one of the simplest, efficient, and cheapest ways to transfer cash to friends and family in south africa.


How to reverse eWallet payment in 2021, can you cancel ewallet.


Source: briefly.Co.Za


In this digital era, sending money across the globe has been made so much easier. Ewallet FNB is one of the simplest, efficient, and cheapest ways to transfer cash to friends and family in south africa. The best part is that you can transfer such funds from your bank account to any registered mobile number all over the country and not necessarily another bank account. In addition, the recipient can access the money instantly at any of the FNB atms. But what happens if you make an error with the recipient's mobile phone or bank information? Here is how to reverse ewallet payment in 2019.


Can I reverse ewallet transaction? In case you send money via this option to the wrong recipient, you need to reverse it and resend to the right person. Therefore, it is essential to know how to reverse such payments, and here is what you ought to do in case you are caught up in such a situation.


How to reverse ewallet transfer?


How do I reverse FNB ewallet when sent to the wrong recipient? You just noticed that the money has gone to the wrong recipient, and cannot help but panic. Do not worry, as there is an alternative to reversing the transaction. The only way to cancel an already complete transaction is to contact FNB call centre and request for the procedure to be done manually from their end. So, how do you contact FNB call centre on how to reverse ewallet sent to wrong number manually?


В—Џ the FNB ewallet reversal number for cellphone banking is 087 575 9405. Alternatively, you can follow the following procedure:
1. Dial *120*321# on your mobile phone
2. Select alternative 4 for "send money"
3. Next, select alternative 5 for "ewallet reversal"
4. Select the transaction that you want to reverse.
В—Џ you may also contact the complaints resolution desk via email on care@fnb.Co.Za, or telephone number: 087 575 9408 (option one).


How do I reverse ewallet on FNB app? In case of any inquiries with regards to how to reverse ewallet on app, call 087 575 0362. And for queries on FNB ewallet reversal online, contact 087 575 0000.


Other important details on ewallet reversal


If you send money to the wrong recipient and call the company's team, the reversal should take up to 4 business days. On the other hand, money is returned to sender within 15 business days if the recipient's number does not work.


How much does it cost to reverse an ewallet?


Kindly note that you will be charged about R50 as fee to get back the money sent to wrong number. Also according to FNB, this procedure is not really guaranteed. For a better experience, ensure to double check the cell phone of the receiver as well as the amount to be sent and this will save you the hassle of making an FNB ewallet reversal. Here is a quick reminder on how to correctly use this platform to send money.



Finance briefly


How to reverse eWallet payment in 2021, can you cancel ewallet.


You made a payment using FNB’s (first national bank) ewallet service, and you just realized that you sent it to the wrong number. Don’t stress; as long as you reverse the transaction before the receiver tries to draw it, then you’ll be able to reverse the ewallet transaction and you’ll have your money back in your account within 5 days.


Reverse your ewallet payment with cell-phone banking by:



  1. Call *120*321# using your mobile phone.

  2. Select ‘send money’ which is option 04.

  3. Select ‘ewallet reversal’ which is option 05.

  4. You’ll now see your recent transactions, select the one you would like to reverse.



Done! It really is as simple as that.


If you don’t have cell-phone banking then keep reading. I’ll cover some options you have.


Other ways to reverse ewallet payment


There are two other methods you can use to cancel a ewallet payment. You can:



  • Call ewallet FNB on 087-575-9405.

  • Email ewalletFNB at care@fnb.Co.Za.



Keep in mind that time isn’t exactly on your side, so if you want to get this done as quickly as possible, then I highly recommend you call FNB using the number provided above. If you try to email them to cancel the transaction then you run a high risk of losing the money all-together because they’ll take forever to respond.


What about reversing ewallet payments on the FNB mobile app? Reversing ewallet payments on the FNB mobile app is not possible as of yet. The app only allows you to send money via ewallet, and view recent transactions, however, there is no method to cancel or reverse the ewallet transaction.


If you’re wondering how long the ewallet reversal takes, keep reading. I’ll cover that in the next.


How long does it take to reverse wallet?


When you send money to the wrong phone number you’re probably worried that the stranger will draw the money before the ewallet payment get’s reversed.


Once you reverse the ewallet payment through cell-phone banking, the transaction will be canceled instantly, which means the receiver won’t be able to access the money. That said, according to FNB, it will take 4 to 5 working days before the money will show back in your bank account.


How long does the ewallet pin last?


According to FNB, the ewallet pin only lasts for 4 hours. If the receiver did not withdraw the funds within that period of time, then you would have to request, and send them a new pin manually.


So if four hours have already passed and no one claimed the money you sent, then there is no possible way for your money rt disappear.


However it’s still worth reversing the transaction as soon as possible. Here’s why.


If you reverse/cancel the ewallet transaction then you’ll get your money back in 4 to 5 days, however if you send money to a wrong number, or no one claims the money that you sent, then it could take a whopping 15 days before the money will be resturened to you.


So if you need that money back as soon as possible, then go through the reversal steps.


How much does it cost to reverse ewallet payment?


Unfortunately, as with most payment platforms, you will get hammered with a service fee charge, especially with canceled payments.


According to FNB ewallet service, it costs R50 to cancel a single transaction no matter how much money you sent to the receiver.


So if you sent anything less than R50 it might not even be worth canceling the transaction, otherwise, you might be charged more money than you sent.


Receiver already withdrew ewallet funds, can I get it back from FNB?


Unfortunately not. When using FNB ewallet service, they clearly state in their terms of services that if you send money to the wrong number, they can’t be held liable. In other words, you can’t get FNB to replace your money.


“you will not hold FNB responsible for any loss or damage suffered due to funds being sent to the incorrect cellphone number”


So if you lost money using the ewallet payment service this time, make sure you learn from your mistakes and check over the cell-phone number you use at-least a few times before confirming the transactionm.


Final thoughts


While I think ewallet is a brilliant tool you can use to send money to your friends and family quickly, I also believe you should use it with caution. Don’t be tempted to use it to buy products and online services, because once you have sent the money, it’s tough to get it back. This is precisely why scammers abuse these kinds of payment platforms.


A safer way to pay for online goods and services is to use a credit card. Credit card facilities are more equipped to deal with scammers because the money sent is traceable and can be reversed easily. If you’ve been scammed with your credit card before, you’ll know how easy it is to get your money back.


It’s because of this that I only ever use my credit card to make online purchases.


YOUR TURN: do you know of a quicker way to revers ewallet payment? Have you been tricked into sending money to a scammer using ewallet? Let us know in the comments below so we can all start learning from each other.



How to reverse ewallet payment


In this digital era, sending money across the globe has been made so much easier. Ewallet FNB is one of the simplest, efficient, and cheapest ways to transfer cash to friends and family in south africa. The best part is that you can transfer such funds from your bank account to any registered mobile number all over the country and not necessarily another bank account. In addition, the recipient can access the money instantly at any of the FNB atms. But what happens if you make an error with the recipient’s mobile phone or bank information? Here is how to reverse ewallet payment.


How to reverse eWallet payment in 2021, can you cancel ewallet.


Can I reverse ewallet transaction? In case you send money via this option to the wrong recipient, you need to reverse it and resend it to the right person. Therefore, it is essential to know how to reverse such payments, and here is what you ought to do in case you are caught up in such a situation.


How to reverse ewallet transfer?


How do I reverse FNB ewallet when sent to the wrong recipient? You just noticed that the money has gone to the wrong recipient, and cannot help but panic. Do not worry, as there is an alternative to reversing the transaction. The only way to cancel an already complete transaction is to contact FNB call centre and request for the procedure to be done manually from their end. So, how do you contact FNB call centre on how to reverse ewallet sent to the wrong number manually?


Do the *120*321# cellphone banking thing as if you’re about to send another ewallet. The option for reversal will come up



  • The FNB ewallet reversal number for cellphone banking is 087 575 9405. Alternatively, you can use the following procedure:



  1. Dial *120*321# on your mobile phone.

  2. Select alternative 4 for “send money”.

  3. Next, select alternative 5 for “ewallet reversal”.

  4. Select the transaction that you want to reverse.



Guys pin this for yourselves just in case:


FNB ewallet reversal : *120*321#
choose option 4 (send money)
thereafter option 5 (ewallet reversal)
then choose to high transaction you want to reverse.
It’s cheaper to use cellphone banking than it is to call them.



  • You may also contact the complaints resolution desk via email on care@fnb.Co.Za, or telephone number: 087 575 9408 (option one).



How do I reverse ewallet on FNB app? In case of any inquiries with regards to how to reverse ewallet on app, call 087 575 0362. And for queries on FNB ewallet reversal online, contact 087 575 0000.


Other important details on ewallet reversal


Can you reverse an ewallet transaction? FNB and standard banks permit free money withdrawals at specified retailers. The receiver of the money must know the validity of the ewallet PIN which is normally 30 days for absa and standard bank and 7 days for nedbank. In case the recipient fails to withdraw the cash in the given period, the money is reversed back to the account of the sender.


In case you receive payments wrongly, do not withdraw the cash and the FNB reverse payment will automatically revert to the sender after the PIN expires. The ewallet PIN for FNB is valid for four hours. Upon its expiration, the recipient can opt for FNB ewallet new pin request at any given period by dialing *130*277#.


How long does it take to reverse ewallet?


Is there no function though on internet banking that allows one to do this instead of calling the call centre?


You have to phone the ewallet team. The reversal takes 4 working days.


If you send money to the wrong recipient and call the company’s team, the reversal should take up to 4 business days. On the other hand, money is returned to the sender within 15 business days if the recipient’s number does not work.


OK thank u. I will do that! For how long though?


If an ewallet has not been activated within 13 days, the money will be returned to the sender.


How much does it cost to reverse an ewallet?


Kindly note that you will be charged about R50 as fee to get back the money sent to the wrong number. Also according to FNB, this procedure is not really guaranteed. For a better experience, ensure to double-check the cell phone of the receiver as well as the amount to be sent and this will save you the hassle of making an FNB ewallet reversal. Here is a quick reminder on how to correctly use this platform to send money.


How to correctly send money and avoid reversal inconveniences


Ewallet FNB is very convenient because one can use it in four different platforms which are mobile banking, ATM, mobile app, or online banking. After selecting your preferred option of making the transfer:



  • Select send money then choose ewallet.

  • Insert the mobile phone number of the person you wish to make the transfer to. Double-check to ensure that the digits are correct.

  • Next, select if the app should offer the recipient a PIN or not, then type in the amount you wish to send.

  • Lastly, confirm and submit the transaction.



The recipient gets an instant message after the money has been deposited into their account. To withdraw the cash, go to any of the nearby FBN ATM or selected retailers.



  • Select FNB card less services in the screen then tap in the ewallet services.

  • Insert your mobile number and press the proceed button.

  • Type in the ATM PIN included in the message received and input the amount you wish to withdraw.

  • After taking the money, ensure that the transaction has completed, or choose ‘cancel’ before departing from the ATM.

  • In case you do not wish to withdraw the money, then you can use your FNB ewallet to purchase airtime, data, and electricity as well as pay for goods and services.



Ewallet account can hold a maximum of R5,000 at any point in time. The limit per day when transferring via the mobile app or online banking is R3,000 while the limit for cellphone banking and atms is R1,500. Additionally, FNB ewallet will only charge you a fee of R10.95 per transaction making it the most affordable way to send money in south africa. Ewallet withdraw fees will vary depending on the amount withdrawn.


Guys I almost peed on myself today. I mistakenly sent ewallet of R3000 to the wrong number. When I realised, I was like…


Thank god for ewallet reversal, @FNBSA after today I am became a fan.


With the above guide, you now know how to reverse ewallet payments if you incorrectly send the cash. So, if you make the mistake of sending money to the wrong person, do not panic but simply follow the steps and options to reverse the transaction.


DISCLAIMER: this article is intended for general informational purposes only and does not address individual circumstances. It should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility! We are not responsible for any loss, damages, etc. That may occur if the information contained turns out to be inaccurate/incorrect.



How to reverse FNB ewallet payment?


Reversing your FNB ewallet is very easy with cellphone banking.


How to reverse eWallet payment in 2021, can you cancel ewallet.


Ewallet is the most popular and used mobile banking service in south africa. In fact, about R26 billion was sent via FNB ewallet in the 2018 financial year.


And sadly, it happens that you'll sometimes send ewallet payment to a wrong cellphone number.


Follow these simple steps to reverse your FNB ewallet transaction today.


Reverse ewallet payment


There are two ways you can reverse an ewallet payment.


1. Call centre


You can stay on the line for minutes trying to reverse ewallet with call centre.


Call 087 575 9405 for assistance with your ewallet reversal.


We don't recommend this method as it's more stressful and not cost-effective.


2. Cellphone banking


This is the simplest method for reversing payment. You'll need to have airtime to process the reversal.



  • Dial *120*321# on your cellphone [USSD]

  • Select option 4 for "send money" next

  • Select option 5 for "ewallet reversal"

  • Select the transaction that you want to reverse.

  • And that's it.



Unfortunately, there's currently no option to reverse ewallet with the FNB app and internet banking.


You'll be charged R50 for requesting a reversal and FNB doesn't guarantee you'll get your money back. To be safe, kindly double-check and cross-check the cellphone number of the recipient before clicking that send button.


Your money won't be reversed instantly into your banking account, it'll take some days. According to experienced customers, it takes between 4 to 15 days to process the FNB ewallet reversals.



FNB ewallet: the ultimate guide for sending/collecting/reversing ewallet


How to reverse eWallet payment in 2021, can you cancel ewallet.


FNB ewallet is the most convenient way of sending money to friends and family members.


It allows FNB account holders to send money from bank accounts to any registered working cellphone number in south africa.


You're able to reverse ewallet should you send money to the wrong number.


FNB ewallet - send money instantly.


Ewallet is the best when coming to sending money via cellphone banking.


The FNB ewallet enables clients to send money to a cellphone number (your wallet), and the money can be accessed instantly, at any FNB atm.


You can send an e-wallet of up to R3,000.00 per day when using the mobile app or online banking. And up to R1,500.00 using cellphone banking or FNB atms.


It's only going to cost you R10.95 for transfers less than R1,000.00. And R13,95 for any amount over R1,000.00 to R3,000.00.


That's the most cost-effective way of sending money to family.


The person you're sending the money to, don't need to have an FNB account in order to receive the money. They only need a working cellphone number together and the pin to withdraw cash.


Here's how it works:


Sending an ewallet is fairly simple.



  1. As an account holder, follow these steps to send FNB ewallet:

  2. Access online banking, mobile app, atm or cellphone banking;

  3. Choose to send money;

  4. The select ewallet;

  5. Enter the cellphone number you want to send the money to;

  6. Choose whether the app should provide the pin to the recipient or not;

  7. Enter the amount you'd like to send;

  8. Confirm and complete the transaction



To withdraw money, the receiver needs to visit any of the nearest FNB atm.


On the screen, they need to choose cardless services.



  1. Select 'ewallet services'

  2. Key in your cellphone number and select 'proceed'

  3. Key in the ATM PIN you received via SMS

  4. Select the amount you want to withdraw

  5. Take your cash

  6. Make sure your transaction has ended or that you select 'cancel' before leaving the ATM.



How to reverse an ewallet payment?


Do you want to know how to reverse ewallet sent to the wrong number?


Here's an example of someone who couldn't reverse the ewallet payment and was dearly frustrated. The person sent a lot of money to the wrong number and it's practically impossible to reverse the transaction over a telephone call.


How to reverse eWallet payment in 2021, can you cancel ewallet.


However, the FNB ewallet reversal is very simple nowadays with cellphone banking.


Here's how you can do it:



  • Dial *120*321# on your mobile phone [USSD]

  • Select alternative 4 for "send money" next

  • Select alternative 3 for "ewallet reversal"

  • Select the transaction that you want to reverse.



Thus far, that's the only quickest way of reversing the ewallet transaction.


There are no options to reverse ewallet on the app or online - unfortunately.


For further assistance, you must contact the ewallet call centre on 087 575 9405 to reverse the money.


How long does ewallet reversal take?


Unfortunately, your ewallet transaction reversal won't immediate.


How to reverse eWallet payment in 2021, can you cancel ewallet.


According to experienced customers, it takes 4 working days for FNB to complete the ewallet reversal process and pay the money back to the sender.


That's if the recipient's number is working, imagine if you've sent money to a cellphone number that doesn't work.


Well, they'll still help you however it will take about 15 business days for the ewallet reversal to complete.


So, before clicking that sent button, double-check the cellphone is correct to avoid penalties


How much does it cost to reverse the ewallet transaction?


Now that you've managed to reverse an ewallet payment, how much is the bank going to charge you for the mistake?


The amount you'll be charged varies depending on the amount you've sent but charges the same amount as when you were sending.One client claimed was charged R50 fee to reverse an ewallet.


To avoid these inconveniences, always double-check and cross-check the cellphone number of the receiver of the money.


It's super easy to send ewallet via the app because it has access to your cellphone contact list to choose from.


Please note there may be a charge when requesting a reversal. If that (wrong-) person had already collected the money, unfortunately, FNB will not be held responsible and does not guarantee you'll get your money back.



Finance briefly


How to reverse eWallet payment in 2021, can you cancel ewallet.


You made a payment using FNB’s (first national bank) ewallet service, and you just realized that you sent it to the wrong number. Don’t stress; as long as you reverse the transaction before the receiver tries to draw it, then you’ll be able to reverse the ewallet transaction and you’ll have your money back in your account within 5 days.


Reverse your ewallet payment with cell-phone banking by:



  1. Call *120*321# using your mobile phone.

  2. Select ‘send money’ which is option 04.

  3. Select ‘ewallet reversal’ which is option 05.

  4. You’ll now see your recent transactions, select the one you would like to reverse.



Done! It really is as simple as that.


If you don’t have cell-phone banking then keep reading. I’ll cover some options you have.


Other ways to reverse ewallet payment


There are two other methods you can use to cancel a ewallet payment. You can:



  • Call ewallet FNB on 087-575-9405.

  • Email ewalletFNB at care@fnb.Co.Za.



Keep in mind that time isn’t exactly on your side, so if you want to get this done as quickly as possible, then I highly recommend you call FNB using the number provided above. If you try to email them to cancel the transaction then you run a high risk of losing the money all-together because they’ll take forever to respond.


What about reversing ewallet payments on the FNB mobile app? Reversing ewallet payments on the FNB mobile app is not possible as of yet. The app only allows you to send money via ewallet, and view recent transactions, however, there is no method to cancel or reverse the ewallet transaction.


If you’re wondering how long the ewallet reversal takes, keep reading. I’ll cover that in the next.


How long does it take to reverse wallet?


When you send money to the wrong phone number you’re probably worried that the stranger will draw the money before the ewallet payment get’s reversed.


Once you reverse the ewallet payment through cell-phone banking, the transaction will be canceled instantly, which means the receiver won’t be able to access the money. That said, according to FNB, it will take 4 to 5 working days before the money will show back in your bank account.


How long does the ewallet pin last?


According to FNB, the ewallet pin only lasts for 4 hours. If the receiver did not withdraw the funds within that period of time, then you would have to request, and send them a new pin manually.


So if four hours have already passed and no one claimed the money you sent, then there is no possible way for your money rt disappear.


However it’s still worth reversing the transaction as soon as possible. Here’s why.


If you reverse/cancel the ewallet transaction then you’ll get your money back in 4 to 5 days, however if you send money to a wrong number, or no one claims the money that you sent, then it could take a whopping 15 days before the money will be resturened to you.


So if you need that money back as soon as possible, then go through the reversal steps.


How much does it cost to reverse ewallet payment?


Unfortunately, as with most payment platforms, you will get hammered with a service fee charge, especially with canceled payments.


According to FNB ewallet service, it costs R50 to cancel a single transaction no matter how much money you sent to the receiver.


So if you sent anything less than R50 it might not even be worth canceling the transaction, otherwise, you might be charged more money than you sent.


Receiver already withdrew ewallet funds, can I get it back from FNB?


Unfortunately not. When using FNB ewallet service, they clearly state in their terms of services that if you send money to the wrong number, they can’t be held liable. In other words, you can’t get FNB to replace your money.


“you will not hold FNB responsible for any loss or damage suffered due to funds being sent to the incorrect cellphone number”


So if you lost money using the ewallet payment service this time, make sure you learn from your mistakes and check over the cell-phone number you use at-least a few times before confirming the transactionm.


Final thoughts


While I think ewallet is a brilliant tool you can use to send money to your friends and family quickly, I also believe you should use it with caution. Don’t be tempted to use it to buy products and online services, because once you have sent the money, it’s tough to get it back. This is precisely why scammers abuse these kinds of payment platforms.


A safer way to pay for online goods and services is to use a credit card. Credit card facilities are more equipped to deal with scammers because the money sent is traceable and can be reversed easily. If you’ve been scammed with your credit card before, you’ll know how easy it is to get your money back.


It’s because of this that I only ever use my credit card to make online purchases.


YOUR TURN: do you know of a quicker way to revers ewallet payment? Have you been tricked into sending money to a scammer using ewallet? Let us know in the comments below so we can all start learning from each other.



How to reverse FNB ewallet payment?


How to reverse ewallet FNB south africa. The purpose of this article is to show people how to reverse ewallet. Ewallet FNB is one of the most popular ways to send money to friends and family in south africa. Ewallet allows FNB customers to send money instantly to anyone with a valid south african cellphone number.


Do the *120*321# cellphone banking thing as if you’re about to send another ewallet. The option for reversal will come up


Ewallet FNB is an affordable, easy and instant cash transfer service that allows you to send money to anyone. In the 2018 financial year, helloyouth.Co.Za reported that about R26 billion was sent via FNB ewallet. But what happens when you accidentally send money to the wrong cellphone number? Here is how to reverse ewallet payment. We focus on the below steps.


How to reverse ewallet transfer?


Two ways to reverse an ewallet payment


Cellphone banking



  1. Dial *120*321# on your mobile phone [USSD]

  2. Select option 4 for “send money”

  3. Next, select option 5 for “ewallet reversal”

  4. Select the transaction that you want to reverse


Call centre


The FNB ewallet reversal contact number for cellphone banking is 087 575 9405. Call this number to request a send money transaction reversal. Reversals may incur a fee and are not guaranteed. FNB charges R50 for requesting a reversal.


How long does it take to reverse ewallet?


The FNB ewallet reversals take between 4 to 15 working days to process.


@sswazi1 you have to phone the ewallet team. The reversal takes 4 working days. RB


How ewallet works


How to reverse eWallet payment in 2021, can you cancel ewallet.



  1. Send money from your FNB account

  2. Cash is transferred immediately and securely

  3. Recipient receives an SMS after receiving cash into the ewallet



FNB ewallet service allows you to instantly send money to anyone as long as their phone number is active. Dial *130*321# and try it out pic.Twitter.Com/sqcpwsaq5v


— first national bank (@fnb_botswana) july 28, 2017


How does the recipient get ewallet money?



  1. Dial dial *120*277# and select 1 for ‘get cash’

  2. You will receive an SMS with a temporary ATM PIN

  3. At the FNB ATM, you need to press ‘proceed’ or ‘enter’, then select ‘ewallet services’

  4. You must enter your cellphone number and the temporary ATM PIN sent via SMS and select the amount of money you would like to withdraw


That’s it about how to reverse an ewallet.




How to use ewallet


Ewallet is a cash transfer service that was introduced by FNB. It allows us to send money to individuals without the need for a bank account on the receiver’s end. All you do is you send money to the receiver’s cellphone number. They will receive a message telling them that you have sent money, and they can go to any FNB ATM to withdraw the money within as specified time period.


There are two sides to using FNB ewallet, the first is on the sending side and the other is to send money to a recipient. All you need to be able to receive ewallet money is a valid south african phone number on which you can receive the funds.


The same applies to sending, with the difference that if you want to send an ewallet using the app, you will need a smartphone and the FNB app installed. You will also need enough airtime or data to conduct the sending transaction.


There are two ways to send money through ewallet. The first and most common method used, is by using the FNB app the second way to send money to ewallet is by using a cellphone without the app (also known as cellphone banking).


How to send ewallet with FNB app



  1. Open the FNB app

  2. Go to payments

  3. Go to “send money”

  4. Go to ewallet

  5. Choose the account that you want send the money from (if you have more than one account linked to the FNB app

  6. Enter the amount that you want to send via ewallet

  7. Choose the number to send the money to (you can search from the number in your contacts by pressing the plus sign next to “cell”)

  8. Check the box that says “send ATM pin to recipient” if you want them to receive the pin


Once you are done, the recipient will receive an SMS with a 5 digit pin notifying them that they have received money in the ewallet and the that they have 16 hours to withdraw the money with the pin.


How to send ewallet with your phone


To send ewallet using the cellphone without the app, follow the steps below:


Dial *120*321# from your mobile phone



  1. Select ‘send money’

  2. Select ‘ewallet’

  3. Select the account you want to send money from (if you have more than 1 account).

  4. Enter in the cellphone number you want to send
    to.

  5. Enter the amount of money that you want to send.

  6. Select ‘yes’ to send an SMS with an ATM PIN to the recipient so that they can withdraw from the ATM.

  7. Confirm the amount and cellphone number.



You can only send money from an FNB account


You can also use the code to do things like check how much you have in your ewallet that is associated with your number.


Ewallet has a daily limit of R5000. This means that as a recipient, you cannot receive or spend more than R5000 in a day. Additionally, an ewallet can only hold R5000. If you have R5000 in your ewallet, you cannot receive anymore until you spend some of what you have.


The monthly limit for ewallet is R25000.


Do I have to pay to use ewallet?


As a recipient there are no charges for using ewallet. A transaction fee is charged to the sender when they send the money to you. That is the only charge that is involved in usage of the service.


When you send someone money through ewallet there will be a checkbox that you can in order to send the recipient a pin that they can use at the ATM to with draw the money. If you forget to send them the pin there is a way for them to get the pin.


How to get ewallet pin?


If you have forgotten your ewallet pin or it was not sent to you by the sender, you can follow the following steps.


· dial “*120*277#” on your mobile phone


· press “1” to select “withdraw cash”.


· press “1” to select “get ATM PIN”.


You will now get an SMS with your new pin. The pin is valid for 16 hours after it is generated.


This will also allow you to reset your ewallet pin to a new one if you think that your current pin has been compromised.


How to withdraw money from ewallet


You will need to go to any FNB ATM and follow the steps as laid out below



  1. Select cardless withdrawal

  2. Select ewallet services

  3. Enter your cellphone number

  4. Enter the ewallet pin that was sms’ed to you

  5. Enter the amount of money you want to withdraw



And that sums up the process of using ewallet. Below, we will provide some answers to some common questions with regards to ewallet. For the full document on how to use ewallet and all the terms and conditions associated, you can check out the ewallet section on the official FNB website.


How long is an ewallet transfer valid?


From the moment the ewallet is sent, it is valid for 12 business days. If the ewallet is not activated within that time period, the funds will be sent back to the account of the sender.


Can you reverse an ewallet transaction?


No. There is no option to reverse an ewallet transaction once you have sent the money. The only thing near to a solution is if the recipient agrees to not withdraw the money for 12 business days until the funds are returned to the sender. Any changes or removal of the pin can only be made by the person who the money was sent to on their cellphone, as they are the one who receives the pin to give access to the ewallet.


What is the minimum amount for ewallet withdrawal?


The minimum amount that you can withdraw at an ATM is R20. This can, however vary from ATM to ATM, and if the ATM does not issue R20 notes that time, the minimum will probably be R50. It is also possible to withdraw less than R20 if it is from a participating retailer.





So, let's see, what we have: sent money to the wrong recipient and wondering⭐HOW TO REVERSE EWALLET⭐ payment? Here is a detailed guide that will help you reverse the transaction. Read more. At can you cancel ewallet

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